We are your front line improvement partner. Using customisable measurement, coaching and communication tools, we work closely with you to drive your front line – and therefore your business – to its optimal best. Our mystery shopping solutions and mystery audit help measure customer experiences and solve your toughest business challenges.

Located in East Asia? We have many mystery visits lining up for you! Countries: China, Hong Kong, Japan, Macau, South Korea, Taiwan. Shopper language required: Chinese, Japanese, Korean.

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Zoik.